Terms

1. Copyrights and Ownership

All Twintorra software, designs, tools, and digital materials are protected by copyright and intellectual property laws. You are not granted any ownership rights over our software or related assets. You may only use Twintorra products in accordance with the license issued to you.

You may not:

• Claim ownership of our products (modified or unmodified)

• Remove or alter copyright notices

• Use our software for any unlawful, competitive, or unauthorized purpose

Twintorra retains complete ownership and exclusive rights over all its products, including any modifications or enhancements.

2. License Grant and Usage

When you purchase a Twintorra software product, you receive a non-exclusive, non-transferable license to use it on one registered domain or project. Each additional domain requires a separate license.

You are not permitted to:

• Share, distribute, or resell the software or its code

• Modify encrypted files or reverse-engineer the software

• Copy any portion of the code for use in another program

All software is licensed, not sold. Ownership remains with Twintorra Technologies.

3. Source Code and Modifications

The source code provided with licensed products is for internal customization only. Redistribution, sublicensing, or reusing parts of the source code in other products is strictly prohibited. If the product includes open-source components, those components are governed by their respective open-source licenses.

4. Support Policy

Twintorra provides technical support based on your purchased plan. Support includes assistance with setup, installation, and basic usage guidance.

However, support does not include:

• Custom feature development

• Third-party integration issues

• Hosting or server configuration unrelated to Twintorra products

Support may be offered through email, live chat, or other communication channels determined by Twintorra.

5. Software Transfer and Domain Change

Each software license is registered to a single domain. If you wish to transfer your license to another domain, you must submit a request to our support team. Twintorra reserves the right to approve or deny such requests at its discretion.

6. Product Performance and Compatibility

Twintorra software is designed to function efficiently across modern systems and environments. However, we cannot guarantee compatibility with every hosting setup, operating system, or third-party application.

You are responsible for verifying system requirements before installation. Twintorra is not liable for performance issues, data loss, or errors caused by incorrect setup, third-party conflicts, or external dependencies.

7. Disclaimer of Warranties

All Twintorra software and materials are provided “as is” without any express or implied warranties. We do not guarantee uninterrupted service, error-free performance, or compatibility with all browsers or devices.

You assume full responsibility for selecting software appropriate for your needs and for any outcomes resulting from its use. Twintorra shall not be responsible for any system errors, interruptions, or data loss arising from the use of its software.

8. Refund Policy

Twintorra provides live demos and preview versions of its software to help users evaluate products before purchasing. As our products are digital and instantly accessible after purchase, all sales are final and non-refundable.

Refunds are not applicable for:

• Server or hosting incompatibility

• Installation or configuration errors

• Misunderstanding of features or limitations

Please review the demo or contact our team before completing your purchase if you have any questions.

9. Updates and Modifications

Twintorra may update, modify, or enhance its software from time to time. We may also revise these Terms to reflect product improvements or policy updates. By continuing to use Twintorra services after such updates, you agree to comply with the revised Terms.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Twintorra and its affiliates shall not be liable for any indirect, incidental, or consequential damages including but not limited to loss of data, profits, or business - resulting from the use or inability to use our products or services. Your total liability shall not exceed the amount paid for the specific product or license.

11. Contact Information

For any inquiries regarding these Terms and Conditions, please contact us at support@twintorra.com.

12. Acceptance

By accessing or using Twintorra’s website, software, or services, you confirm that you have read, understood, and agreed to these Terms and Conditions.

These Terms represent the complete and binding agreement between you and Twintorra regarding the use of our products and services.